Storm Damage Roof Repair Services

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Crafted Exterior Services

Address: 85 Lynnhaven Dr, Suite E, Martinsburg, WV 25404
Phone Number: (681) 283-8257
Email: craftedservices@gmail.com
Business Hours:
Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

When a severe storm hits Berkeley County, your home is the first line of defense. High winds, heavy rain, and pounding hail can compromise the integrity of your roofing services in seconds. At Crafted Exterior Services, we provide fast, reliable storm damage roof repair services to restore your peace of mind and protect your property from further deterioration.

Located at 85 Lynnhaven Dr, Suite E, we are a local team that understands the specific challenges of West Virginia weather. Whether you are dealing with a few broken shingles or extensive structural damage after a major storm, our expert storm damage roof repair services are designed to get your residential roofing back to its best condition.

Understanding Roof Storm Damage in Martinsburg & Berkeley County

Martinsburg and the surrounding areas are no strangers to extreme weather. In the last 20 years, Berkeley County has seen 16 declared disasters, most of which were related to severe storm incidents (Augurisk). These events bring high winds, wind-blown debris, and occasional tornadoes that can lift roof shingles or even damage the underlying roof structure.

In April 2024, a major tornado outbreak produced more than 85 tornadoes across the region, including parts of West Virginia, causing widespread damage to residential roofs and businesses (NOAA NCEI, 2024). This history of volatile weather makes having a reliable roofing contractor on speed dial a necessity for every homeowner.

Common Types of Weather Damage

  • Wind Damage: High-speed winds create “uplift,” which can peel back shingles and expose the roof deck to rain.
  • Hail Damage: Even a short hail storm can “bruise” shingles, knocking away protective granules and causing the material to fail prematurely.
  • Debris Impacts: Fallen tree limbs or wind-borne debris can puncture a metal roofing system or crack the tiles on a sloped roof.
  • Water Damage: If a leak occurs, water can quickly ruin your attic insulation, ventilation, and ceiling drywall.

Brands We Work With

Why Storm Damage Roof Repair Matters in West Virginia

West Virginia’s Eastern Panhandle has a well-documented history of severe weather events that create real and recurring roofing damage across Martinsburg and neighboring communities. The table below outlines the storm risk profile for Berkeley County and the surrounding tri-state area, drawing on data from NOAA’s National Centers for Environmental Information and other authoritative sources to illustrate why storm damage roof repair is not an occasional concern for Martinsburg homeowners, it is an ongoing reality.

Storm Type

Frequency in Eastern Panhandle

Primary Roof Damage Caused

Peak Season

Severe thunderstorms with hail

46 or more hail events detected near Martinsburg by Doppler radar

Granule loss, shingle bruising, gutter denting, flashing stress

Spring through early fall

High wind events — gusts above 58 mph

Regular occurrence during severe thunderstorm season

Missing shingles, lifted ridge cap, flashing separation, panel uplift

Spring through fall — derecho events possible year-round

Tornadoes

Berkeley County accounts for nearly 8% of all historically recorded WV tornadoes

Structural roof damage, full section loss, rafter displacement

Spring and early summer

Ice storms and freezing rain

Annual occurrence across Eastern Panhandle

Ice dam formation, flashing stress, gutter collapse, fascia damage

November through March

Winter snow accumulation

Average 26 inches annually in Martinsburg

Snow load stress on decking, ice dam formation at eaves

December through February

Tropical storm and hurricane remnants

Periodic — remnants track up Shenandoah Valley corridor

High wind damage, heavy rain intrusion, flooding

Late summer through fall

Flash flooding and heavy rain events

Regular during spring and summer storm season

Gutter overflow, valley flooding, soffit and fascia water damage

April through September

Derecho straight-line wind events

Periodic — documented events across WV and MD

Widespread shingle loss, structural damage across large areas

Summer months primarily

How to Identify Storm Damage on Your Roof in Martinsburg & Across West Virginia

Storm damage is not always obvious from the ground, and knowing what to look for helps Martinsburg homeowners catch problems before they turn into active leaks.

  • Missing or displaced shingles in your yard, driveway, or caught in gutters following a wind event
  • Lifted or curling shingle edges that have lost their seal but have not yet blown off completely
  • Dark, bruised spots on shingles that feel soft to the touch, a telltale sign of hail impact
  • Heavy granule accumulation in gutters or at the base of downspouts after a storm
  • Dented gutters, vents, or flashing, which often indicates hail large enough to damage shingles as well
  • Cracked or punctured membrane on flat roof sections, particularly after falling debris
  • Visible dents or scuffs on metal panels, which may signal seam stress even when the panel itself looks intact
  • Water stains on interior ceilings appearing in the days following a storm, indicating moisture has already found a path inside

If you notice any of these signs after a storm, a free professional roof inspection is the most reliable way to confirm the full extent of the damage before it worsens.

Our Storm Damage Repair Services Across Every Roofing System

Crafted Exterior Services repairs storm damage on every residential and commercial roofing material common to Martinsburg and the Eastern Panhandle. Each system responds to wind, hail, and debris differently, and our team brings the right repair approach to whichever roofing system your property has.

  • Asphalt Shingle Roofing: We repair storm damage on both standard three-tab and premium architectural dimensional shingles, addressing wind-lifted shingles, hail bruising, and granule loss caused by Eastern Panhandle storm seasons.
  • Metal Roofing: We repair panel damage, loosened fasteners, and seam separation on exposed fastener systems as well as premium standing seam metal roofing, where concealed fasteners require specialized tools and precision to restore properly.
  • Residential Flat Roofing: We repair punctured membranes, separated seams, and ponding water issues on TPO and EPDM low-slope systems, common on porches, additions, and modern home designs throughout Berkeley County.
  • Commercial TPO & EPDM Roofing: We repair storm-related membrane damage, seam failures, and drainage issues on commercial flat and low-slope roofing systems, helping Martinsburg businesses minimize downtime and protect inventory and equipment after severe weather.

Our Storm Damage Roof Repair Process

Navigating the aftermath of a roof storm is stressful. Our goal is to simplify the repair process for you. At Crafted Exterior Services, we offer a comprehensive approach to Martinsburg storm damage roof repair that ensures no hidden damage beneath the surface is overlooked.

Step-1: Free Storm Damage Assessment

We start with a thorough storm damage assessment. Our team doesn’t just look for visible storm damage like broken shingles; we check the roof penetrations, metal flashing, chimneys, and gable vents. We use a professional storm damage checklist to ensure every square foot of your roof storm impact is documented.

Step-2: Emergency Tarping and Temporary Fixes

If your roof has an active leak, we provide emergency roof repairs via temporary fixes like tarping. This prevents further damage to your home’s interior while we finalize the permanent repair estimate. Stopping a roof leak early can save you from expensive repairs related to mold or rot.

Step-3: Professional Repair or Full Roof Replacement

Depending on the extent of the weather damage, we will recommend either a comprehensive roof repair or a complete roof replacement. While we aim to save your roof with quick repairs, sometimes structural issues or extensive damage make a new roof the safer and more cost-effective choice in the long run.

Navigating Storm Damage Roof Repair Insurance Claims in West Virginia

One of the biggest hurdles in residential storm damage recovery is dealing with insurance companies. Many homeowners feel overwhelmed by the paperwork and the technical jargon used by an insurance adjuster. As your local advocate, we help you understand the process of settling insurance claims after a disaster according to industry standards.

Insurance Assistance Highlights

  • Documentation: We provide detailed photos and a written damage assessment that your insurer requires.
  • Adjuster Meetings: We can meet with the insurance adjuster at your home to point out hard-to-spot damage that might otherwise be missed.
  • Scope of Work: We ensure the insurance repair estimate covers all necessary roof work, including debris removal and permits.

Homeowners should be aware that the repair costs for storm damage can add up quickly. Nationally, the average cost for storm-related repairs ranges from $2,641 to $22,127, with major structural fixes often exceeding $8,000. Having a reputable roofer who knows how to communicate with insurers is the best way to ensure your out-of-pocket costs remain minimal.

Storm Damage Roof Repair Cost Estimates for Martinsburg, WV and the Tri-State Area

Understanding the cost range of storm damage roof repair helps Martinsburg homeowners make faster, more informed decisions in the stressful hours and days after a major weather event. According to Instant Roofer, the average cost to replace an entire roof in West Virginia is approximately $13,274, with storm damage repair costs varying significantly based on the scope, material, and extent of structural involvement.

Service Type

Estimated Cost Range

Key Variables

Emergency roof tarping

$500 to $1,500

Roof area affected, accessibility, tarp size and thickness

Post-storm professional inspection

Free with Crafted Exterior Services

Full written report with photos included

Partial shingle replacement — localized wind damage

$1,200 to $4,000

Number of squares affected, shingle matching, pitch

Hail damage shingle repair — widespread granule loss

$2,000 to $6,500

Percentage of roof affected, material grade, underlayment condition

Flashing repair after storm — chimney or skylight

$400 to $1,200

Flashing type, extent of separation, sealant condition

Ridge cap replacement after wind damage

$500 to $1,500

Ridge length, material matching, existing damage underneath

Fallen tree or limb structural repair

$3,000 to $10,000 plus

Rafter damage, decking replacement, structural involvement

Structural storm damage repair — major

$5,000 to $15,000

Extent of framing damage, decking area, temporary support required

Full roof replacement — storm damage

$10,000 to $25,000 plus

Home size, material selection, decking condition, insurance scope

Gutter repair or replacement after storm

$500 to $2,500

Linear footage, gutter profile, downspout damage

Siding repair after storm damage

$800 to $4,000

Area affected, siding type, flashing and housewrap condition

Window repair or replacement after storm

$300 to $2,000 per window

Window size, frame condition, glazing type

At Crafted Exterior Services, we provide a transparent roofing project quote so you know exactly what to expect before we begin the repair process.

Why Choose Crafted Exterior Services

  • Local knowledge: We know the building codes, permit requirements, and inspection processes for Martinsburg, Berkeley County, and every jurisdiction across our tri-state service area, so your repair is done correctly, documented properly, and fully compliant from day one.
    Expert craftsmanship: We use only high-quality roofing materials including impact-resistant shingles and durable metal roofing options, installed to manufacturer specifications so your repair holds up through the next storm season, not just the next few months.
    Emergency response: We prioritize storm-affected homeowners across Martinsburg and the Eastern Panhandle, responding quickly to secure damaged roofs, apply emergency tarping where needed, and prevent further interior damage while permanent repairs are planned.
    Integrity. We never recommend an unnecessary replacement when a targeted repair solves the problem. If your roof needs a quick fix, that is exactly what we will tell you, with a written estimate that reflects the actual scope, not an inflated one.
    No storm chasers: Unlike out-of-state contractors who follow severe weather events and move on, we are permanently based in Martinsburg. If an issue arises after your repair, we are here, not states away and unreachable.
    Full exterior storm damage capability: Storm damage rarely stops at the roof. Our team also handles siding, gutters, windows, and decking repairs, giving Martinsburg homeowners one trusted, accountable contractor for every part of the exterior that a storm can impact.

Signs of Hail and Wind Damage on Your Roof in West Virginia

Roof storm damage isn’t always easy to see from the ground. Sometimes, a storm-damaged roof looks fine to the untrained eye, but the roofing materials have lost their ability to shed water.

Identifying Wind Damage

High winds often target the edges of the roof. Look for:

  • Lifted Shingles: Shingles that are bent upward but still attached. These have lost their adhesive seal and are vulnerable to the next storm.
  • Missing Shingles: Patches where the roof deck or felt paper is visible.
  • Curling or Peeling: Especially common at the ridge or along the eaves.

Identifying Hail Damage

Hail leaves specific marks on asphalt shingle roofing. Look for:

  • Bruising: Small, dark spots that feel soft to the touch, like a bruise on an apple.
  • Granule Loss: Piles of sand-like granules in your gutters or at the base of your downspouts.
  • Dented Shingles: Clear impact marks from large hail.

On a metal roof, hail might leave dents that are purely aesthetic, but on flat roofs, hail can cause cracks in the membrane that lead to immediate roof leaks.

What to Do Immediately After a Storm Damages Your West Virginia Roof

The hours right after a storm matter for both safety and your eventual insurance claim. Here is what Martinsburg & West Virginia homeowners should do before our team arrives:

  • Stay off the roof yourself. Wet, damaged surfaces are dangerous, and structural compromise is not always visible even up close.
  • Check for downed power lines near your property and report them to your utility company before doing anything else.
  • Document visible damage from the ground with photos and video, including shingles in the yard, dented gutters, and any obvious roof damage, before cleanup begins.
  • Move valuables and furniture away from any area showing ceiling stains or active dripping.
  • Place containers under active leaks to limit interior water damage while you wait for emergency tarping.
  • Avoid walking on a roof that may have hidden hail bruising or weakened decking, since damage is often more extensive than what appears from the ground.
  • Call Crafted Exterior Services at (681) 283-8257 before contacting your insurance company, so a professional assessment is documented first.

What Our Clients Are Saying

✦ What customers say

Customers most often say Crafted answers fast when a roof starts leaking, often with a live person on the phone and a technician out the same day or the next, even on weekends. Reviewers describe full roof and gutter replacements, siding and window repairs after storms, and standing seam metal roofs, and they name Wes, Courtney, Will, Cam, Luke, James and Gabby in the office again and again. Homeowners around Martinsburg, Hagerstown and the Eastern Panhandle also mention clear explanations of what was found, fair pricing and clean job sites.

Fast response to leaks Same-day repairs Roof replacement Siding repair Windows & gutters Clear communication Fair pricing Clean job sites

AI-generated summary of customer reviews, updated October 27, 2026.

Carol Wood
Feb 2026 · Google · Hagerstown
★★★★★

Great job by Courtney and her dedicated team. Lost some fascia in the wind this past weekend. Courtney answered my…

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…call, provided a quote and scheduled a repair within an hour...on a Saturday!! Such a stress reliever for us.
Team member Will was great. Polite, professional and took extra care to ensure the job was done completely.
The price was very reasonable too!
Crafted Exterior Services is in my phone for future projects.
Thank you so much!

mason kaylor
Oct 2026 · Google · Martinsburg
★★★★★

They were very professional and fixed what needed done in a quick fashion. Would highly recommend

Gloria Pepper
Oct 2026 · Google · Martinsburg
★★★★★

Highly recommend Crafted Exterior Services! They replaced the siding and gutters on our house, put new shingles on our…

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…shed roof, and updated the front and back porches. All teams were professional and excellent workers. They arrived promptly at 7am and worked full days. Communication was excellent and Courtney and Gabby were a joy to work with. I can't say enough good things about this company.

Briana Greene
Oct 2025 · Google · Hagerstown
★★★★★

Great job on roofing, and done in remarkable time with little to no disruption to our home and family.

Katrina W.
Aug 2025 · Yelp
★★★★★

I have never had a better experience with a contractor or home improvement project! This company showed up on time and…

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…worked 12 hrs till the job was completed. I now have a beautiful new standing seam metal roof in the color that I wanted. And at a very reasonable price! Wes, Courtney and Miguel were fantastic. Response time to questions was just a few minutes. Unbelievable these days! Do yourself a favor if you need a roof and ask this company for a quote. I highly recommend their work.

Chase G.
Oct 2026 · Google · Martinsburg
★★★★★

This was our first time using CES and these guys knocked it out of the park. Super efficient and very responsive and…

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…helpful. Shout out to Gabby the GOAT for exceptional customer service 🙌🏽

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Gerald Watkins
Oct 2026 · Google · Martinsburg
★★★★★

My experience with Crafted Exterior Services was a great one! Very professional, very friendly, and their prices are…

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…very reasonable. Gabby and Courtney along with James who did my roofing repairs are the best! Gerald of Hagerstown, MD 👍🏿

Kristi
Oct 2026 · Google · Martinsburg
★★★★★

I reached out with concerns of a roof leak and needing a second opinion. I got a quick response! They were friendly and…

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…helpful to work around my schedule for an appointment. They sent out a great repair tech who was knowledgeable in answering my questions. He had good attention to detail in making sure to seal any areas of concern!

Tara Maldonado
Oct 2026 · Google · Martinsburg
★★★★★

I called panicking on a rainy Sunday morning, got a live person on the phone who listened to my concerns and scheduled…

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…an inspection for the very next day. The worker arrived on time and was very polite. He did an inspection of my roof, windows and attic. An estimate was provided that was not only fair, but they were able to complete the work the same day! From start to finish I would highly recommend this company.

Nick P.
Dec 2025 · HomeAdvisor
★★★★★

I wish I had found them sooner! This has been the best roofing experience I’ve ever had. No hard sells, no lies, no…

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…pressure—just fantastic work at with great materials at an incredible price on a project most companies would consider not worth their time. I CANNOT recommend Crafted enough.

Michael M
Oct 2026 · Google · Martinsburg
★★★★★

They were quick to respond when I called about a leak on the weekend and had a technician there the next morning to get…

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…it fixed!

Their technician was very professional and timely and did a great job quickly identifying the source of the leak and patching it.

5/5, would recommend their service!

Ali Moody
Oct 2026 · Google · Martinsburg
★★★★★

We needed to have a window that was leaking replaced. Communication was great. Very professional team. Will use them…

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…again for any siding or roof issues down the road. Thanks!

Jacqueline LeFevre
Oct 2025 · Google · Hagerstown
★★★★★

Amazing company extremely professional and did such a great job on my new roof. Highly recommend

Debbie Stine
Oct 2026 · Google · Martinsburg
★★★★★

James did a great job and I'm very pleased with the repair. Gabby was very pleasant to work with and always kept me…

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…informed on what the next steps would be. I would definitely use this company again in the future.

Cody T.
Jun 2026 · Yelp
★★★★★

Had Crafted come out on 6/4/2026 because my roof was leaking. Will got up in my attic saw where the leak was coming…

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…from. Then got on my roof did a full inspection. Told me what was going on with it. Then got it fixed up the same day. Thank you Will and Crafted Exterior for having such a great and knowledgeable staff.

Roger Weatherholtz
Oct 2026 · Google · Martinsburg
★★★★★

Crafted just replaced two roofs as well as the gutters, what a professional job on both. They were quick to get the…

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…jobs done and cleaned up well afterwards, my two homes look amazing!

Morgan Johnston
Sep 2026 · Google · Martinsburg
★★★★★

Had a great experience with the crafted team, they were responsive and got my roof repair done within the same week.

Kinlee Roberts
Sep 2026 · Google · Martinsburg
★★★★★

Great experience with Crafted Exterior Services! They came out and fixed my siding the same day I called. Quick,…

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…professional, and did a great job with our color match. Highly recommend them!

Mystery Sue
Sep 2026 · Google · Martinsburg
★★★★★

I'm very satisfied with the service in general. Gabby, the office woman, is very nice to deal with and so is Andres,…

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…the man who did the work. I definitely recommend them.

Mike D.
Aug 2023 · HomeAdvisor
★★★★★

Real high quality. Their work is wonderful. I hired them again to do a couple of other things like siding and gutters.…

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…The owner is fantastic. They are quick. Fair pricing. Very professional. I cannot rate them high enough.

Mick
Sep 2026 · Google · Martinsburg
★★★★★

Luke came out and worked diligently on our window. He was very knowledgeable, willing to share his thoughts and easy to…

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…communicate with. Also, scheduled everything with Gabby and she was exceptional. Thanks!

Bay Bae
Oct 2025 · Google · Hagerstown
★★★★★

I loved working with this company. Process was super easy, they were very fast, and extremely professional!! 10/10

Jeremy Boss
Sep 2026 · Google · Martinsburg
★★★★★

Great experience. Very fast to respond. I had some siding up high on the house come off. I called and they were able…

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…to come out the next day. Very reasonable price will be calling them again for any exterior work I need done.

chris milner
Sep 2026 · Google · Martinsburg
★★★★★

Crafted Exterior Services was wonderful to work with. Courtney and Will and team were courteous, professional, and…

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…completed the work quickly. I highly recommend using them for roof repairs and will use them again.

Alyssa M.
Aug 2024 · HomeAdvisor
★★★★★

Wes, and his crew did an amazing job on our roof. Courtney was also super professional and very nice over the phone! I…

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…highly recommend Crafted Exteriors for any roofing/gutter needs! It was such a great experience.

Spencer Hamilton
Sep 2026 · Google · Martinsburg
★★★★★

Fast professional installation after bad storm damage

Tellisa pola-colon
Sep 2026 · Google · Martinsburg
★★★★★

Excellent service. Great prices an amazing people to work with highly recommend this company.

Karen Farrow
Sep 2026 · Google · Martinsburg
★★★★★

We hired Crafted Exterior Services to do extensive home repairs after a large tree fell across our yard and onto our…

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…roof. It turned out that it was not possible to match our existing aluminum siding, so new vinyl siding was needed on the entire house. There was also a small hole in the roof and the gutters were severely dented.

Crafted’s online reviews were very encouraging and Courtney scheduled an estimate appointment promptly. We found the price reasonable and it was a plus that they could do all the work, roof, gutters, and siding, without needing to coordinate several different contractors.

We couldn’t be happier with the result. Luke and Isaiah, who were the leads on the work crew, were extremely thorough and we were impressed with their attention to detail. The materials used were high quality and the installation was completed thoroughly and professionally. We decided to replace the shutters as well. Our home looks like new! We highly recommend Crafted Exterior Services.

Avery Menefee
Sep 2026 · Google · Martinsburg
★★★★★

Great customer service and excellent work on my vinyl siding repair by Will Nash! I will definitely return if future…

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…siding repair is needed. Thank you!

Tina M.
Aug 2023 · HomeAdvisor
★★★★★

Wes came out and looked at my properties. Then he gave me a quote right there on the spot. He is very competitive in…

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…his pricing. I would recommend Crafted Exterior to anybody that needs any of their services done. They completed all three jobs I hired them for timely and efficiently. They are a please to work with so courteous and respectful. I will be calling whenever I have some more jobs for them.

Michelle Bruszewski
Sep 2026 · Google · Martinsburg
★★★★★

Had a great experience all around with crafted exterior. Through the whole process, they were extremely responsive and…

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…quick to schedule everything. The owner Wes Pence is an honest,.hard-working man who loves what he does and wants to do the best he can at whatever he is doing. He is honest about costs and is very affordable. They were able to schedule everything quickly and get it done and the roof/gutters and skylight look amazing. Couldn't be more satisfied.

Kent Monsma
Sep 2026 · Google · Martinsburg
★★★★★

My flashing on my chimney needed replaced the team at Crafted Exterior Services did an excellent job! now my attic no…

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…longer leaks water. It was super easy to schedule an appointment with texting.

Ashley Wagaman
Aug 2026 · Google · Martinsburg
★★★★★

Working with Crafted Exterior Services was great from estimate to completion of our new roof. Wes came out for the…

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…inspection and was very thorough and informative of roofing options, and helped me to decide which type of single to go with after explaining our situation. Gabby was very helpful in getting scheduled and keeping me updated when the install date got delayed due to weather. The install team and project manager were fantastic. They kept me updated throughout the project, answered all of my questions, and ensured they cleaned up after themselves with an industrial magnet. I will definitely be coming to them with any future projects I have around the house!

Proudly Serving Martinsburg and Across West Virginia, Maryland, and Pennsylvania With Expert Storm Damage Roof Repair Services

When a storm hits, response time and local presence matter more than anything else. Crafted Exterior Services provides rapid storm damage roof repair to homeowners throughout Martinsburg, the Eastern Panhandle of West Virginia, and communities across Maryland and Pennsylvania, inspecting damage thoroughly, documenting findings for insurance purposes, and restoring roofs to full working condition with quality materials and workmanship that holds up through the next storm season and beyond. Our service areas include: Martinsburg, WV, Hagerstown, MD, Charlestown, WV, Inwood, WV, Hedgesville, WV, Williamsport, MD, and Chambersburg, PA. For a full view of our coverage, visit our service area page.

Schedule Your Free Storm Damage Roof Inspection in Martinsburg & Across West Virginia Today

Storm damage does not always look serious from the ground, but granule loss, lifted flashing, and hidden deck exposure left unaddressed after a major weather event can lead to water intrusion, mold, and structural damage that costs far more to fix than the original repair would have. Crafted Exterior Services responds quickly to storm damage calls across Martinsburg, West Virginia, Maryland, and Pennsylvania with thorough inspections, detailed written documentation, and lasting repairs backed by 5.0 stars from more than 500 Google reviews and over 15 years of local roofing experience. Do not wait for the next rain to find out how bad the damage is. 

Call (681) 283-8257 or schedule your free storm damage roof inspection online and let our team assess your roof before the situation gets worse.

Get in Touch Today

Crafted Exterior Services

Address: 85 Lynnhaven Dr, Suite E, Martinsburg, WV 25404
Phone Number: (681) 283-8257
Email: craftedservices@gmail.com
Business Hours:
Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Frequently Asked Questions

Not all damage is visible from the driveway. While missing shingles are obvious, you should also look for “bruises” on shingles (dark circular spots from hail), dented gutters, or granules collecting at the base of your downspouts. Because Martinsburg often sees high wind gusts, we also check for “unsealed” shingles that have been lifted by the wind but haven’t blown off yet, these are highly vulnerable to the next rainfall.

We recommend calling us first for a professional storm damage assessment. Insurance adjusters are busy after a regional storm, and having a detailed report from a licensed roofing contractor ensures that all damage is documented before the adjuster arrives. We can then meet with your adjuster on-site to point out hard-to-spot issues, ensuring your claim is as accurate as possible.

While many West Virginia policies allow up to one or two years to file a claim, it is best to act immediately. The longer you wait, the harder it is to prove that the damage was caused by a specific storm rather than general wear and tear. Furthermore, waiting can lead to secondary issues like mold or structural rot, which insurance may not cover if they deem you were “negligent” in seeking repairs.

If the storm damage is extensive enough that a repair won’t restore the roof’s integrity, most “Replacement Cost Value” (RCV) policies will cover a full roof replacement. If you have an “Actual Cash Value” (ACV) policy, they may only pay for the depreciated value of the roof. We can review your policy with you to help you understand your out-of-pocket expectations.

Yes, if the damage is localized and the rest of the roofing material is in good condition. However, if the storm caused widespread shingle uplift or if the roof is older and brittle, a partial repair might not be a “weathertight” solution. In those cases, we often recommend a full roof repair or replacement to ensure long-term safety.

First, ensure everyone inside is safe and evacuate if you suspect structural failure. Once the storm passes, do not attempt to remove the limb yourself, as it could be under tension or touching power lines. Call Crafted Exterior Services for an emergency roof repair assessment. We provide emergency tarping to prevent water from entering the puncture site while we coordinate the permanent fix.

Yes. Hail damage is a “loss of felt life” for the shingle. Even if it isn’t leaking today, the impact of hail knocks off the protective granules, exposing the asphalt to UV rays and causing the shingles to fail much sooner than intended. Most insurers recognize this as valid property damage that requires professional attention.

Schedule Your Free Roofing Estimate Today

A damaged or aging roof does not fix itself, and the longer a problem goes unaddressed, the more it costs to correct. Whether you need a quick repair or a full roof replacement, Crafted Exterior Services makes it simple for homeowners and commercial property owners to get clear answers fast. Contact us to schedule a free estimate and find out exactly what your roof needs, what it will cost, and how quickly we can get the work done.

Call us today at (681) 283-8257 or schedule your free roof estimate online.